Live Activity
The Live Activity tab, as its name implies, will show you everything that is happening in your store: purchases, abandoned carts, the number of articles added to cart, and the contact information if available.
Below, you can find the definition for each Status shown in the last column of the dashboard.
Active: this indicates that the customer is/has been on the site within the last 10 minutes.
Inactive: shows that we haven't detected any action from the customer in the last 10 minutes.
Abandoned: indicates that although we haven't detected any action from the customer in the last 10 minutes, we were able to identify them with an email or phone number. If the Cart Recovery Flow is enabled, we will follow up automatically to try to recover the cart.
Order Placed: shows that a purchase has been completed. Congrats!
Below, you can find the definition for each Status shown in the last column of the dashboard.
Active: this indicates that the customer is/has been on the site within the last 10 minutes.
Inactive: shows that we haven't detected any action from the customer in the last 10 minutes.
Abandoned: indicates that although we haven't detected any action from the customer in the last 10 minutes, we were able to identify them with an email or phone number. If the Cart Recovery Flow is enabled, we will follow up automatically to try to recover the cart.
Order Placed: shows that a purchase has been completed. Congrats!
Updated on: 28/07/2022
Thank you!